• 12 Nov, 2024
  • Travel tips

Air Arabia does offer special Assistance to make their trip relaxing and comfortable, which is why they offer a wide range of services. Therefore, the passenger's trip begins before the flight; if you have to board the flight from Sharjah International Airport, you can get Medical Assistance, Baby Strollers, Pregnant women, and wheelchair assistance. If you request Special Assistance or Wheelchair service, the passenger should raise the request at least 24 hours before the scheduled flight departure time. We have prepared a comprehensive guide so that you can quickly determine how to request Air Arabia special assistance and other specific procedures for traveling with medical equipment. 

How do you request Assistance for passengers with disabilities in Air Arabia?

Airlines have a simple process for passengers with disabilities to request wheelchair assistance in Air Arabia, either at the Airport or while booking flight tickets through Manage Booking for free. Although booking Special Assistance at the Airport is a small task due to high demand, you are advised to request Wheelchair Assistance when booking. Consequently, passengers should have the necessary medical certificates or documentation ready when requesting Assistance. Remember that the Airline charges a nominal fee if the passenger shares the special assistance request online. In the following information, we have enlisted a few ways to raise the Air Arabia wheelchair assistance request when flying with Air Arabia. 

Request Special Assistance online:

You can add special assistance services online while you update changes in your booked itinerary. The following provides more details about the online process.

  • A person should go to the official website of Air Arabia.
  • Select the Manage Booking icon and enter the essential details to retrieve the booking.
  • After that, you can select the service you want to add in the Passengers services option, which is given under the 'Extra' option.
  • Click on confirm to update the changes, and the ticket will be updated with new details. 

Share the Assistance request at the Airport:

Suppose you want to add Air Arabia disability services at the Airport. In that case, travelers should visit the Air Arabia check-in counter and coordinate with customer support officials to ensure a smooth process. 

Are there any specific procedures for traveling with medical equipment in Air Arabia?

Suppose you are from a Medical background or have specific medical conditions for which you may require Air Arabia Medical Assistance. In that case, passengers should consider calling the Airline's customer support officials to inform them about the Assistance and medical equipment. Keep the essential medical documents handy and complete the form to get Assistance. 

Are travelers required to pay additional charges for special Assistance?

No, travelers may not be required to pay additional charges for special Assistance, but as per Airline rules and regulations, passengers need to inform Airline officials at least 24 hours before the departure time to ensure availability. 

Can I request special Assistance with Air Arabia after booking?

Yes, Air Arabia lets its travelers request special Assistance even after booking, either by calling the customer support service phone number or through the Manage Booking option online.