• 14 Sep, 2024
  • Travel tips

Vistara is known to serve its passengers with the best in market services and handle their needs with dedication. However, there are some exceptional conditions where travelers complain about their lost luggage. If any passenger encounters such a condition, he must contact Vistara personnel at the airport arrival hall. Once your report is registered by an airline representative, you will be handed a copy of a complaint that specifies your reference number. Now you can use the number to track your lost luggae. It must be noted that even after registering your problem if the airline fails to find your bags, you are liable for receiving compensation. You must note that Vistara lost baggage compensation policies must be obeyed to get back money from the airlines.

Vistara lost baggage compensation policies

Reading their concerned airline's guidelines is extremely crucial before filing a complaint regarding your lost luggage to ensure seamless processing, and you can recover a fair amount. However, most flyers skip this information; this is why they face issues getting the appropriate compensation from the airlines. The pointers below discuss the most crucial components of Vistara Airlines Lost Baggage Compensation Policy. Please visit their website for detailed information about their guidelines.

  • Passengers are required to fill out the Property Irregularity Report (PIR) to claim compensation for their lost baggage.
  • If Vistara is unable to find your misplaced items within 21 days from the day of the report, your luggage will be considered lost.
  • To substantiate the claim, you must list the items, their descriptions, ages, and proof of purchase or ownership of all items.
  • The lost luggage claim will be filed after the provided information is verified and the search period is exhausted.

What is the process of lost baggage claim?

Travelers can always make a lost baggage claim online on Vistara. They must make sure that they obey Vistara lost baggage policy before making a claim.  They are expected to go through and obey the instructions given below:

  • Visit the official Vistara website.
  • Log in using your Club Vistara ID and password.
  • Now, turn to the booking section.
  • As you find your trip, click on make a claim.
  • Now, you will be tuned to a page where you must fill out all the crucial details and provide details about your luggage in the message box.
  • Attach the documents important for your claim.
  • Review the filled details and press the submit button.

What is the maximum airlines pay for lost luggage?

Airlines will attempt to find your bags; however, even after 15 days of reporting, if they fail to find your bags, then they are entitled to provide an approximate compensation of up to $1500. This value might change according to domestic and international flights, luggage, and travel classes.

Can you track your lost luggage?

Yes, after filing a report about your lost bags, you are given a bag track number. You can use it to track your bags online. If your bags are lost on Vistart to an international destination, then you can use "Worldtracer."

How can you track your lost luggage in Vistara?

Vistara aims to provide the comfort and convenience of its passengers in every way possible. This is why, besides filing the lost baggage report, they also allow them to check the status of their report. It enables them to be actively updated about the status, ensuring you face no issue getting the appropriate compensation and assistance. Follow the steps below to learn how to check the status of your lost baggage:

  • Browse the official website of Vistara Airlines to begin the process.
  • Hover over the "Book & Manage" tab at the top of the home page.
  • Select the "Track Your Bags" option from the drop-down menu.
  • Enter your "Booking Reference" and "Last name" in the field box.
  • Press the "Submit" button to view the status of your lost luggage.

How much compensation does Vistara provide for lost baggage?

If you are eligible for Vistara lost baggage compensation according to the airline's guidelines, you may wonder how much you can claim. The answer to this question is not explicit because multiple factors influence it, such as the baggage value, items it contains, and much more. On average, Vistara Airlines provides a lost baggage compensation of $200 to $2,000 and even more. For further information and assistance, please visit their official website or get in touch with their technical team.

How long does Vistara take to process the lost luggage compensation?

Another crucial component regarding lost luggage compensation is knowing how long the concerned airline takes to credit the repayment. Vistara Airlines takes 21 days from the date of filing the PIR to find your misplaced items. After this period, your baggage is considered lost. Depending on the baggage description and other information, the repayment process may take from two weeks to a couple of months.

How do I file a lost baggage report to Vistara Airlines?

Send your lost baggage report to Vistara officials via email

Passengers often search for methods that allow them to explicitly explain their issues and the information they will provide in their reports. Email is the best option if you are also looking for such a medium. It allows you to elaborate on your report details effortlessly. Furthermore, you can refer to it in case of discrepancies and further assistance. To send you a lost baggage report, email Vistara Airlines Baggage Assistance Email Address - baggageservices@dnata.com.

Get luggage assistance from Vistara agents by phone

In addition to using the email channel, you can submit your lost baggage report to the concerned airline via phone. Dial the Vistara Airlines Contact Number - 1800 452 308. Follow the IVR instructions carefully and press the required number to get a hold of the luggage assistance helpdesk. Their officials will assist you in filing the report conveniently and clarify your doubts regarding this process.

Conclusion: Although Vistara ensures your luggage is handled with care, there can be incidents where your bags might be lost due to negligence or other issues. In that case, you can always make a claim. The airline makes every attempt to find your bags; if they fail, they will surely compensate you for the loss. You must connect with Customer services to track your lost luggage and to receive compensation.