• 16 Sep, 2024
  • Travel tips

After making the reservation with Vistara, you might have prepared for everything required for a hassle-free journey. But before boarding, the flight was delayed, and you needed clarification on what to do in that situation. In that situation, you can request compensation from the airline. Vistara has set some rules and regulations for the delayed flight so that you will get clarity about the eligibility criteria for the compensation. The recompense depends on the length of the delay and other circumstances as well. However, the policies for delayed Vistara flight compensation are highlighted below:

  • If the flight gets delayed for more than three hours, then Vistara will provide compensation.
  • The airline can compensate by providing coupons and vouchers or a new ticket.
  • Vistara Airlines also provides accommodation or a taxi to the passenger if the flight gets delayed for more than four to five hours.
  • If the circumstances are beyond the control of the airline, such as a natural disaster, then Vistara will not provide compensation.

How long can you ask for compensation for a delayed flight?

If the flight is delayed for more than three to five hours, Vistara will compensate the passengers. The airline will reimburse their full cost within seven days. However, if circumstances arise that are outside the airline's control, then you might not receive the compensation.

How is flight compensation calculated?

The compensation is calculated based on various factors. Flight compensation is calculated based on circumstances, including the distance of the flight, the length of the delay, and the other reasons for disruption. 

How do I get compensation for a delayed flight from Vistara?

You can claim compensation from Vistara by using the online medium. It is one of the rapid ways, and you need to access the official website and go through the steps that are described below:

  • Navigate to the official web link of Vistara.
  • On the homepage of the airline, you will get the Vistara Help option. Click on that.
  • It will move to the new page and you need to select the Compensation option.
  • Now, tap on the Claim form and fill out the required details in it.
  • Attach the traveling papers and press the submit button.

Use the phone call medium to get compensation

If you are looking for an alternative way to get compensation from the airline, then use the phone call method. This method is one of the effective ways and you need to dial the customer support number at 1 4804435249. After making the call, go through the instructions that are included below:

  • The call will be forwarded to the automated voice of the computer.
  • It will assist you with the IVR menu and you need to select the option that relates to the query.
  • The call will be routed to the customer service agent.
  • They will resolve all the issues.

Conclusion: To get Vistara flight delay compensation use the mediums that are noted above. Before that, you need to carry the complete guidelines for the compensation. You can also contact the customer service representative or access the official web link of the airline.